Hp Ex490 Software

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  1. Hp Mediasmart Server Ex490 Software Download
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  3. Hp Mediasmart Ex490 Specs
  4. Hp Mediasmart Server Ex490
HP MediaSmart Server
EX470 and EX475
ManufacturerHewlett Packard
CostUS$599 (EX470)
US$749 (EX475)
TypeHome Server
ProcessorAMDSempron 3400+
Frequency1.8 GHz
Memory512 MB
PortsGigabit Ethernet
4 USB 2.0
Power consumption~52 W (idle, single drive) to ~99 W (full load, 4 drives)
Weight5.17 kg (EX470)
5.76 kg (EX475)
Dimensions14 cm x 25 cm x 23 cm

The HP MediaSmart Server was a home server from Hewlett-Packard that ran Microsoft's Windows Home Serveroperating system.

I need software for HP EX475 MediaSmart Server. Anyone has an idea where I can get it. I installed 'HP Support Assistant' but this tool doesn't detect my device in the network. I added it manually to my devices. No way to find a copy of the original software in the web to use the device. Perhaps HP will be pitching the higher spec EX495 as a server for users who want to take advantage of the extra power for media conversion and remote streaming, with the lower spec EX490 as a standard home server for people without the media conversion requirements. Time will tell I guess.


  • A HP Mediasmart Server; Another PC; A 3.5″ SATA Hard Drive (you need something to store your files on right?) A USB Thumb drive (at least 1GB, but 2GB would be ideal) A Blank CD and CD-RW or another USB Thumb Drive of at least 1GB (or a Zalman Virtual ODD)) Stick the kettle on as it may have boiled by the time you have finished this whole.
  • Don’t forget to round out your shopping at the HP computer store with our full assortment of computer accessories, monitor and displays, software, and much more. From cables & components to portable hard drives and multimedia accessories, you’re sure to find the computer peripherals and accessories you need.
HP MediaSmart Server EX490
HP MediaSmart Server EX490 hard disk bay

As of October 2008, the HP MediaSmart Server is sold in two models, EX470 (RRP US$599) and EX475 (RRP US$749). They feature a 1.8 GHzAMDSempron 3400+ processor, one Gigabit Ethernet port, four internal SATA drive bays, four USB 2.0 ports and one eSATA port.[1] The two models are identical with the exception of the amount of included storage: the EX470 has one 500 GB hard drive preinstalled, while the EX475 has two 500 GB hard drives preinstalled.

Hackers and enthusiasts have modded the EX470 by adding a VGA monitor,[2] upgrading the memory from 512 MB to 2 GB[3] and upgrading the processor to a 2.6 GHz AMD LE-1640.[4]

On December 29, 2008, HP announced two more models, the EX485 and the EX487, available for pre-orders starting on January 8, 2009. The newer models include support for Apple's Time Machine backup software. They also use a 2.0 GHz IntelCeleron processor, replacing the AMD Sempron from the old models. Other features include a revamped user interface and larger preinstalled hard drives (one 750 GB drive for the EX485; two 750 GB drives in the EX487).[5]

Hp Mediasmart Server Ex490 Software Download

On April 30, 2009, HP announced the MediaSmart Server LX195 which was intended to be a low-cost entry into the Home Server market.[6] The new model featured a single internal 640 GB drive, a 1.6 GHz IntelAtom 230 processor, 1 GB of DDR2 memory, Gigabit Ethernet, and four USB ports for storage expansion. The software features included with the LX195 are the same as the initial launch features of the EX485/EX487 server

On September 14, 2009, HP launched two new MediaSmart servers. The EX490 comes with 1 TB of hard disk storage and costs $549, while the EX495 comes with 1.5 TB and costs $699 both 7200 rpm. The 490 comes with an Intel Celeron Processor 2.2 GHz and the 495 with an Intel Pentium Processor Dual Core 2.5 GHz.[7]

On November 30, 2010, The Windows Home Server team at Microsoft confirmed rumors that HP would not be offering hardware for the next version of Windows Home Server (codenamed 'Vail'), and that HP would stop selling MediaSmart servers altogether after the end of the calendar year 2010.[8]

See also[edit]


  1. ^'Product Information'. Hewlett-Packard. Retrieved 2008-11-06.[dead link]
  2. ^https://web.archive.org/web/20120211112747/http://www.homeserverhacks.com/2008/03/attaching-vga-monitor-to-your-hp-ex470.html
  3. ^https://web.archive.org/web/20110810095635/http://www.homeserverhacks.com/2007/12/upgrade-memory-in-your-hp-ex470.html
  4. ^https://web.archive.org/web/20110712214729/http://www.homeserverhacks.com/2008/03/add-performance-to-your-hp-ex470-with.html
  5. ^'HP debuts Mac-compatible MediaSmart ex485 / ex487 home servers'. Engadget. Retrieved 2009-01-16.
  6. ^'HP announces new MediaSmart Server LX195'. MediaSmartServer.net. Retrieved 2009-05-07.
  7. ^http://www.shopping.hp.com/webapp/shopping/can.do?landing=notebook&storeName=accessories&category=notebook_hp&subcat1=home_servers&catLevel=1
  8. ^'HP MediaSmart Server to retire'. Microsoft. Retrieved 2010-11-30.

External links[edit]

Wikimedia Commons has media related to HP MediaSmart Server.
Retrieved from 'https://en.wikipedia.org/w/index.php?title=HP_MediaSmart_Server&oldid=982038522'

This document describes the behavior of the Server Recovery and Factory Reset process used by the HP MediaSmart Server EX490, EX495, and X510 DataVault servers. This process is new for these server models, instead of using an on-board USB flash drive for booting the server, it is instead booted from an image that is loaded over the network from a Client PC. This has caused significant concern[1] and problems[2] amongst owners of these models of the server.


The MediaSmart Server is a headless device with no keyboard or display available to reload the operating system. Instead, a special DVD is included that enables the user to rebuild the server. How to use wiisx.

Server Recovery and Factory Reset are the mechanisms provided by Windows Home Server to allow the user to replace the operating system of their Home Server. Factory Reset is a destructive process that will erase all drives connected to the Home Server. Server Recovery will only replace the Windows Home Server operating system on the 20GB system partition of the system drive that resides in Bay 1 of the MediaSmart Server, and is used to recover from a failed system drive or a corrupt operating system. A Server Recovery should leave your data intact while a Factory Reset will erase all drives connected to the server.

Both the Server Recovery and Factory Reset process is performed in the same manner, with the only difference being the operation chosen by the user when they perform from the client PC. Both of these operations will hereafter be referred to as Server Recovery to simplify the documentation of the process.

The EX470/EX475/EX485/EX487 all contained a 256MB onboard USB flash memory that stored a special Windows PE boot image. This image allowed the server to boot into Server Recovery mode, where it was able to transfer the OS image from a client PC and apply it to the system drive of the server. See How_do_I_perform_a_Server_Recovery? and How_do_I_perform_a_Factory_Reset? for more details on this process.

With the EX490, EX495 and X510 DataVault HP has removed this onboard flash and instead uses a PXE boot process to boot the server over the network and requires the server and Client PC to be directly cabled together. This has some advantages in that it removes the possibility of DNS issues, but also introduces new possible failure points, specifically with the need to acquire an IP Address via DHCP from the Client PC that is performing the Server Recovery, and with the transfer and loading of the boot files.


HP has documented the process in the User Guide[3] on pages 213 - 217 from the end user perspective. Unfortunately the details and troubleshooting tips often aren't adequate to resolve issues encountered during the Recovery process. Please review the instructions from HP for an understanding of how this process works.

  • Some users suggest it best to boot the client PC into 'Safe Mode with Networking' in order to avoid many different problems with the recovery process.
  • Insert the Server Recovery DVD into the client PC. It should auto-run, if not then manually launch WHSRecovery.exe
  • Disable any wireless connections on the client PC.
  • Use an ethernet cable to directly connect the MediaSmart Server to your client PC. I have also performed a server recovery over a network switch, the important part is you want no other DHCP servers running on the 'network' that the server and client are using.
  • Proceed through the Server Recovery process and put the Server into Server Recovery mode
  • You most likely will see an application flash on the screen and then disappear. This is the Tftpd application and will reside on the system tray of your client PC. It is the DHCP server that supplies an IP address to your client PC and to the Server. It also is an ftp server that transfers the Windows PE boot environment to the server. This is the most fragile and critical part of the Server Recovery process.
  • At this point, mysterious things happen until either you are presented with an error (Step 2 or Step 3 failed) or you are presented with a full green progress bar that states your server is ready for recovery.
  • Proceed through the remainder of the process, choosing whether you want to perform a Server Recovery or a Factory Reset.
  • When the Recovery completes, finish up the process, allowing the software to automatically reboot your server. Connect your Client PC and Server to your home network again, and use the PC Install CD to set up your server.


The following is an example of a Server Recovery, with the benefit of a display connected to the server and some troubleshooting tips and images that will hopefully help you work through any issues you may encounter. The images will follow the process described above. I performed the recovery on my netbook running Windows XP SP3, over a 100mbit connection wired into a gigabit switch, with the server being the only other device on the switch. This is not required, you can directly wire the server and client together, this was just more convenient for my setup. The server contained a single hard drive with all partitions removed, there was no data on this drive and the recovery process had no issues with the blank drive. I performed the Factory Reset process, but the steps are the same for a Server Recovery.

  • Server Recovery application is running, the Tftpd application is running (green icon in system tray) and I've double-clicked the icon on the system tray to bring the Tftpd application up.

  • Navigate to the DHCP Server tab of the Tftpd application, you should see the client with the IP address, and the server with the address. This took approximately 30 seconds for the server to acquire the IP address. If the client or server cannot acquire an IP address, then the Server Recovery application will eventually fail with the 'Failed at step 2 of 4' message.

Hp Ex490 Software

  • Navigate to the Tftp Server tab of the Tftpd application, you should see the Windows PE image file (BOOT.WIM) transferring to the server. This took just over 3 minutes to complete. If there is a failure in transferring the boot image to the server, then the Server Recovery application will eventually fail with the 'Failed at step 3 of 4' message. This could be caused by a firewall on the client, a problem with the hard drive in the server, or possibly other reasons.

  • When the boot image finishes transferring to the server, it will attempt to boot off of the image. This step also took about 3 minutes to complete.

Hp Mediasmart Ex490 Specs

  • Choose Server Recovery or Factory Reset.

  • After starting the Factory Reset, it took about 20 minutes to transfer the full Windows Home Server image to the server at which point the client application reported success.


  1. http://www.mediasmartserver.net/forums/viewtopic.php?f=25&t=6307
  2. http://www.mediasmartserver.net/forums/viewtopic.php?f=25&t=5662
  3. http://h10032.www1.hp.com/ctg/Manual/c01868379.pdf

Hp Mediasmart Server Ex490

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